Health Care Office Associate, Home Care
BAYADA Home Health Care
Philadelphia, PA, US,
19106
8 October 2025
Health Care Office Associate, Home Care at BAYADA Home Health Care summary:
The Client Services Manager at BAYADA Home Health Care coordinates client services and scheduling to ensure high-quality home health care delivery. This role involves managing a caseload, building relationships with clients and referral sources, and collaborating with clinical managers to support field employees. The position requires strong communication skills, supervisory experience, and the ability to manage fiscal metrics related to client care.
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Philadelphia, PA Assistive Care Office.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Client Services Manager will:
- Provide superior customer service and quality home care
- Focus on managing coordination of client services and emergent scheduling issues
- Manage your Client Services Manager caseload while proactively growing it
- Build lasting relationships with clients, referral sources, payors and community organizations
- Develop strong, communicative relationships with the team
- Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
- Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees
Qualifications for a Client Services Manager:
- Prior medical office or home care experience preferred
- 4 year College degree (preferred)
- Prior supervisory experience strongly preferred
- Demonstrated record of successfully taking on increased responsibility (goal achievement)
- Ambition to grow and advance beyond current position
- Strong computer skills required (electronic medical record)
- Excellent communication and interpersonal skills
Why choose BAYADA?
- BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business.
- https://www.newsweek.com/rankings/americas-greatest-workplaces-diversity-2024/bayada
- Newsweek's Best Place to Work for Diversity 2023
- Newsweek Best Place to Work for Women 2023
- Newsweek Best Place to Work (overall) 2024
- Newsweek Best Place to Work for Women and Families 2023
- America's greatest workplace for Women 2023 and 2024
- Forbes Best employer 2022
- Paid Weekly
- Mon-Fri work hours
- AMAZING culture
- Strong employee values and recognition
- Small team at a local office
- Growth opportunities
- BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
- To learn more about BAYADA Benefits, click here
#JoinBAYADA-RX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Keywords:
home health care, client services manager, medical office, client coordination, care scheduling, supervisory experience, customer service, health care management, emergency scheduling, team collaboration